Techworks FAQ

 

FAQ

Refund & Replacement Policies

 . If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you . Please contact us within 48 hours after receiving yours . 

 .

Our store does not accept Returns or Exchanges , once an item has been received it cannot be returned . We can only offer you replacements of no additional cost if it falls under below criteria : 

Items are faulty - damaged/broken or soiled upon arrival . . Parcels that are lost in transit . .

We do not accept returns or refunds if customer changes their mind after receiving their order (s ) . Note :  Tech Works will not be held liable to any lost or misroute parcels .

Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening .

Cancellations You may request a cancellation within 24 hours of purchase .

Otherwise you will receive partial refund as we have already started the shipping process .

Please be sure to thoroughly read our descriptions and processing times .

Do you ship internationally ? Yes We ship worldwide.

How do I track my package ? You can check on the status of your order at any time by going to the following link : Order Status .

You can also reach out to our customer support desk at sales@smarttechworks.com to ask questions anytime .

How long does it take for an order to arrive ?

Once shipped , your order will arrive within 3 to 12 business days for United States , Canada , Australia , United Kingdom , other countries can take up to 28 business days , depending on how fast customs clearances takes place and due to having multiple warehouses overseas .

You'll receive an email confirmation once your order has shipped . Feel free to email us to check on your order status . We're happy to help .